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How can I cancel my order?

If you wish to cancel your order, please contact our Customer Care Team as soon as possible via customer@zanui.com.au or on 1800 941 072. Please note, we aim to respond to email enquiries within 1-2 business days. Our opening hours are Monday to Friday, 9 am - 5 pm AEST.

If we are unable to cancel your order, don't worry as we are more than happy to assist you with a change of mind return. In this case, the original shipping cost paid along with the return shipping cost would be deducted from the refund. For more information, please contact our friendly Customer Care Team.

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