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The tracking shows my order has been delivered but I didn't receive it.

If you find that your item shows it has been delivered but you never received it, please go through the following steps:

  1. Has your item been left with your neighbours?
  2. Have you contacted your local post office or courier depot to check if the driver left your parcel?
  3. Contact us on 1300 668 317 or customer@zanui.com.au.
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