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How do I return a large item?

Our easy returns process for large items in 4 steps:

  1. Submit a return request with
    • Order number
    • Reason for return
    • Item name and SKU
    • Photo of the item
  2. We will organise a courier pick up advising of the return cost if change of mind return
  3. You send the item back
  4. Once the item arrives in our warehouse, we will either refund you or issue you a store credit. For the final refund/store credit amount we will deduct the shipping and returns shipping amount from the price you paid for the item.
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