Why was my product review rejected?

We highly value your feedback on any of the products that you bought from us.

However, we follow some guidelines that prevent some reviews from being posted. The following types of reviews will be rejected:

  • Reviews for faulty or damaged items as this will be handled by our Customer Care Team and does not describe the general nature of the product.
  • Comments on items that are incorrectly received.
  • Reviews containing comments that do not describe the product itself but are rather a feedback on transactional issues such as the order or delivery process or how a case was handled by our Customer Care Team.
  • Comments that are considered offensive to others.
  • Reviews that mention our competitors.
  • Comments that are about price, price changes, promotional offers or sale prices.
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