Skip to main content
Help Center Help Centre home page
Submit a request
Sign in
  1. Help Center
  2. Shipping

Shipping

Delivery Process

  • COVID-19 - New Procedures for Contactless Deliveries
  • Is it possible to pick up my order from your warehouse?
  • How long does delivery take?
  • Do you offer Express shipping?
  • What does your standard delivery service include?
  • How do I change my shipping address after my order has been placed?
See all 10 articles

Tracking

  • At least one of my packages has not arrived. What can I do?
  • The tracking shows my order has been delivered but I didn't receive it.
  • My items haven't arrived yet. What can I do?
  • How can I track my order?

Shipping Charges

  • What does 'Free Shipping' mean for me?
  • How much will Zanui charge for delivery?

General

  • Do you offer an assembly service?
  • Do you ship outside of Australia?
  • What is your shipping and returns policy?
Help Center