Shipping

Delivery Process

• COVID-19 - New Procedures for Contactless Deliveries
• Is it possible to pick up my order from your warehouse?
• How long does delivery take?
• Do you offer Express shipping?
• What does your standard delivery service include?
• How do I change my shipping address after my order has been placed?

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Tracking

• At least one of my packages has not arrived. What can I do?
• The tracking shows my order has been delivered but I didn't receive it.
• My items haven't arrived yet. What can I do?
• How can I track my order?

Shipping Charges

• What does 'Free Shipping' mean for me?
• How much will Zanui charge for delivery?

General

• I placed two orders. Are you able to consolidate them so that I only pay for shipping once?
• Do you ship outside of Australia?
• What is your shipping and returns policy?