Shipping

Delivery Process

• How long does delivery take?
• What does your standard delivery service include?
• Which delivery method do you use?
• Do you offer Express shipping?
• Does Zanui deliver orders after business hours?
• What if I am not home when my package arrives?

See all 9 articles

Tracking

• At least one of my packages has not arrived. What can I do?
• The tracking shows my order has been delivered but I didn't receive it.
• My items haven't arrived yet. What can I do?
• How can I track my order?

Shipping Charges

• What does 'Free Shipping' mean for me?
• How much will Zanui charge for delivery?

General

• I placed two orders. Are you able to consolidate them so that I only pay for shipping once?
• Do you ship outside of Australia?
• What is your shipping and returns policy?

Shipster

• Can other people use my Shipster account?
• Can I ship to areas outside of metro Melbourne, Sydney and Brisbane?
• When will free delivery be applied?
• What should I do if free shipping wasn't applied at checkout?