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  1. Help Center
  2. Returns and Replacements

Returns and Replacements

Change of mind

  • Do I have to pay for my return if I change my mind?
  • Change of Mind Returns
  • How do I return my purchase if I change my mind?
  • What happens if I use a promotion that requires a minimum order value and want to return an item?

Damaged, faulty or incorrect items

  • I want to return an item I received damaged or faulty
  • Are there any return shipping charges for damaged or faulty items?
  • What should I do if I receive an incorrect item?
  • My item arrived with a missing part. What can I do?
  • Do you offer warranty on your products?

General

  • Why do you ask for a photo before returning an item?
  • How will I be refunded?
  • How long does it take for me to receive a store credit or refund?
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