Returns and Replacements

Change of mind

• Do I have to pay for my return if I change my mind?
• Change of Mind Returns
• How do I return my purchase if I change my mind?
• What happens if I use a promotion that requires a minimum order value and want to return an item?

Damaged, faulty or incorrect items

• I want to return an item I received damaged or faulty
• Are there any return shipping charges for damaged or faulty items?
• What should I do if I receive an incorrect item?
• My item arrived with a missing part. What can I do?
• Do you offer warranty on your products?

General

• Why do you ask for a photo before returning an item?
• How will I be refunded?
• How long does it take for me to receive a store credit or refund?