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Help Center
Returns and Replacements
Returns and Replacements
Change of mind
Do I have to pay for my return if I change my mind?
Change of Mind Returns
How do I return my purchase if I change my mind?
What happens if I use a promotion that requires a minimum order value and want to return an item?
Damaged, faulty or incorrect items
I want to return an item I received damaged or faulty
Are there any return shipping charges for damaged or faulty items?
What should I do if I receive an incorrect item?
My item arrived with a missing part. What can I do?
Do you offer warranty on your products?
General
Why do you ask for a photo before returning an item?
How will I be refunded?
How long does it take for me to receive a store credit or refund?