Skip to main content
Submit a request
Vouchers and coupon codes
I didn't receive my newsletter sign up voucher. What can I do?
My voucher code doesn't work?
Do you offer gift vouchers?
I have two separate Zanui store credits. How can I use them in one order?
Credit cards & PayPal
What is PayPal?
How do I know my payment transaction is secure?
How do I sign up for PayPal?
My credit card details are not being accepted. What's wrong?
Who do I contact if I have a problem with my PayPal account?
When will my payment be deducted from my PayPal account?
What is Afterpay?
What products can be paid for using Afterpay as payment method?
Is there a minimum spend for Afterpay?
Is there a maximum spend for Afterpay?
How do I use Afterpay?
How are Afterpay instalments calculated?
See all 17 articles
Can I lay-by an item?
What is your payment policy?
What payment types do you accept?
Why have I been asked to confirm my order?
My computer froze while processing payment. How will I know that my payment went through successfully?